Customer Service & Financial Solutions Specialist

Tower Loan of Mississippi; Starkville (MS); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health and Well-Being Options

Paid Time Off

Paid Holidays

Annual Raises and Bonuses

401(k) Match

Job summary

Tower Loan of Mississippi is hiring a Customer Service Representative for an on-site full-time role in Mississippi. You will deliver exceptional service, manage payments, promote loan products, and support daily branch operations.

The position offers competitive pay, incentives based on performance, and comprehensive benefits. Ideal for candidates seeking growth into leadership roles within a people-focused environment.

Qualifications

• Experience in cash handling, sales, or customer service is preferred.
• Strong interpersonal and communication skills.
• Ability to promote financial solutions and handle payments accurately.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and accounting activities, including balancing and deposits.
• Execute office administrative activities and handle branch mail.
• Process loan applications and collect payments due.
• Perform all other duties as assigned.

Skills

Cash Handling

Sales

Customer Service

Education

High School Diploma or GED

Job description

Tower Loan of Mississippi is hiring a Customer Service Representative for an on-site full-time role in Mississippi. You will deliver exceptional service, manage payments, promote loan products, and support daily branch operations.

The position offers competitive pay, incentives based on performance, and comprehensive benefits. Ideal for candidates seeking growth into leadership roles within a people-focused environment.