Loans & Customer Care Specialist – Growth Path & Perks

Tower Loan of Mississippi

Ruston (LA)

On-site

USD 19,000 - 28,000

Full time

2 days ago

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Benefits offered by this job

Health benefits

401(k) match

Paid time off

Paid holidays

Annual raises

Performance bonuses

Monthly incentives

Referral bonuses

Charitable campaigns

Job summary

Tower Loan of Mississippi is seeking a Customer Service Representative to be at the heart of our activity on-site in Louisiana. You will build relationships, help customers find financial solutions, and handle payments in client accounts.

The role includes loan processing and general administrative duties within a fast-paced, people-focused team. The position offers competitive pay, incentives, and a comprehensive benefits package, with opportunities for advancement within a strong

Qualifications

High School Diploma or GED required.
Valid driver’s license and reliable vehicle required.
Preferred: cash handling, sales, or customer service experience.

Responsibilities

Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
Receive and process payments in customer accounts.
Market to current, former, and potential customers to drive loan production.
Maintain and secure cash drawers and accounting activities, including balancing and deposits.
Execute office administrative activities, including checking branch mail, filing, purchasing office supplies, etc.
Process loan applications and collect payments due.
Perform all other duties as assigned.