Loan Customer Care Specialist - FT, Growth Path

LoanMax Title Loans; De Soto (KS); On-site; USD 14,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

6 paid holidays

Paid vacation

Paid on-the-job training

Full-time, stable work schedule

Career growth opportunities

Benefits after 91 days

Job summary

LoanMax Title Loans in Lansing, KS is seeking a Customer Service Representative to assist borrowers, evaluate vehicles, manage loans and payments, and maintain regular communication with customers about their accounts. The role emphasizes courtesy calls and compliance with company policies.

We offer a full-time in-store schedule with competitive pay and benefits; prior experience is helpful but not required, and a high school diploma or equivalent is required.

Qualifications

• Must be able to work full-time schedule listed above.
• Excellent communication skills.
• Detail-oriented and organized.
• Positive attitude and strong work ethic.

Responsibilities

• Provide exceptional customer service in person and by phone
• Explain loan products, terms, and payment options clearly and professionally
• Evaluate vehicles and process loan applications
• Manage customer accounts and payment processing
• Perform data entry and maintain accurate records
• Make courtesy reminder calls as needed
• Maintain compliance with company policies and applicable laws

Skills

Positive attitude

Strong work ethic

Excellent communication skills

Detail-oriented

Organized

Education

High school diploma

Job description

LoanMax Title Loans in Lansing, KS is seeking a Customer Service Representative to assist borrowers, evaluate vehicles, manage loans and payments, and maintain regular communication with customers about their accounts. The role emphasizes courtesy calls and compliance with company policies.

We offer a full-time in-store schedule with competitive pay and benefits; prior experience is helpful but not required, and a high school diploma or equivalent is required.