Loan Processing Specialist

First Community Bancshares, Inc.; Killeen (TX); Vor Ort; USD 36.000 - 48.000; Vollzeit

Zusammenfassung

First Community Bancshares, Inc. is seeking an attentive Loan Support Specialist to assist customers with consumer loan inquiries, type loan contracts, and process loan applications. You will maintain knowledge of lending products and ensure timely document preparation, aiming for high service levels.

Ideal candidates show strong typing, PC skills, and excellent customer service, with the ability to collaborate across levels and prioritize tasks effectively in a team environment.

Qualifikationen

• Must be at least 18 years old and possess a high school diploma or equivalent.
• Excellent typing and data entry speed with accuracy.
• Strong PC knowledge and ability to use standard office equipment.
• Good phone etiquette and customer service skills.
• Ability to organize, prioritize, and work with colleagues at all levels.
• Must pass background investigation and drug screen.

Aufgaben

• Assist customers with consumer loan inquiries.
• Maintain a basic working knowledge of lending products and services.
• Maintain a satisfactory service level regarding call volumes and document preparation.
• Interview customers regarding loan details and answer questions.
• Type loan contracts.
• Prepare reports.
• Process loan applications.
• Assist in loan closings.
• Process loan transactions.
• Research history on current loans.
• Other duties as assigned.

Kenntnisse

Typing & data entry

PC proficiency

Phone etiquette

Customer service

Teamwork

Organization/Prioritization

Ausbildung

High School Diploma or equivalent

Jobbeschreibung

First Community Bancshares, Inc. is seeking an attentive Loan Support Specialist to assist customers with consumer loan inquiries, type loan contracts, and process loan applications. You will maintain knowledge of lending products and ensure timely document preparation, aiming for high service levels.

Ideal candidates show strong typing, PC skills, and excellent customer service, with the ability to collaborate across levels and prioritize tasks effectively in a team environment.