Loan Operations & Servicing Specialist
First Bank
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Job summary
First Bank is seeking an Operations Specialist to support loan servicing across residential, multifamily, and commercial loans. You will handle payoff letters, escrow set-up, insurance monitoring, rate changes, and reports to keep files compliant and accurate.
You will work with internal teams to resolve loan issues, provide data-driven insights, and maintain manuals while meeting monthly targets and delivering excellent customer service.
Job description
First Bank is seeking an Operations Specialist to support loan servicing across residential, multifamily, and commercial loans. You will handle payoff letters, escrow set-up, insurance monitoring, rate changes, and reports to keep files compliant and accurate.
You will work with internal teams to resolve loan issues, provide data-driven insights, and maintain manuals while meeting monthly targets and delivering excellent customer service.
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