Loan Processing Associate

1stnb; Killeen (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

1stnb in Killeen, TX seeks a detail-oriented Loans Clerk to assist customers with consumer loan inquiries and to process loan documents. You will interview customers, type contracts, prepare reports, and maintain knowledge of lending products while delivering a high level of service and accuracy.

This role requires 18+ years of age, a high school diploma, and strong data entry, PC skills, and teamwork. A background check and drug screen are required.

Qualifications

• High School Diploma or equivalent required.
• Typing and data entry skills must be strong and accurate.
• Good PC knowledge and customer service skills are essential.
• Ability to organize, prioritize, and work with employees at all levels.

Responsibilities

• Assist customers with consumer loan inquiries.
• Maintain a basic working knowledge of lending products and services.
• Maintain a satisfactory service level regarding call volumes and document preparation.
• Interview customers regarding loan details and answer questions.
• Type loan contracts.
• Prepare reports.
• Process loan applications.
• Assist in loan closings.
• Process loan transactions.
• Research history on current loans.
• Other duties as assigned.

Skills

Typing

Data entry

PC knowledge

Phone etiquette

Customer service

Organization

Teamwork

Education

High School Diploma or equivalent

Job description

• At least 18 years of age
• High School Diploma or equivalent
• Must have strong and accurate typing and data entry skills
• Must have strong PC knowledge
• Must have good phone etiquette and customer service skills
• Ability to organize and prioritize
• Able to effectively work with employees at all levels
• Must be able to get along with co-workers and work effectively in a team environment
• Must successfully pass background investigation and drug screen according to company policy

Job Description

• Assist customers with consumer loan inquiries
• Maintain a basic working knowledge of lending products and services
• Maintain a satisfactory service level regarding call volumes and document preparation
• Interview customers regarding loan details and answer questions
• Type loan contracts
• Prepare reports
• Process loan applications
• Assist in loan closings
• Process loan transactions
• Research history on current loans
• Other duties as assigned

Physical Requirements

• Must be able to remain in a sitting stationary position for extended periods of time
• Constantly operate a computer and other office machinery
• Ability to lift 25 pounds

FNBT is an equal opportunity employer.

Member FDIC, Equal Housing Lender
FCBI is an Equal Opportunity Employer
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