Loan Operations Specialist — Build Impact in Servicing

Unitus Community Credit Union; Tigard (OR); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical + Dental + Vision

Flexible Spending Accounts + HSA

Paid Time Off (PTO)

12 paid holidays per year

401(k) Retirement Savings

Annual Incentives

Employee Assistance Plan

Tuition Reimbursement

Student Loan Debt Repayment

Transit & Parking benefits

Paid Volunteer Time Off

Job summary

Unitus Community Credit Union is seeking a Loan Servicing Specialist to support post origination servicing activities within the Loan Operations team. The role handles onboarding, system updates, payments, lien perfection, monitoring and reporting under supervision, while delivering exceptional member service.

Ideal candidates have a High School diploma and some loan servicing experience, with knowledge of consumer lending programs and lending platforms.

Qualifications

• High school diploma or equivalent
• Minimum of 1 year of loan servicing related experience preferred
• Basic working knowledge of consumer lending programs, laws and regulations
• Working knowledge of consumer lending platforms and systems.

Responsibilities

• Assist in post origination servicing activities for consumer lending programs.
• Support onboarding, system updates, payment processing, collateral lien perfection, monitoring and release.
• Handle member service inquiries with good judgment and tact to deliver exceptional service.
• Work under formal guidelines with supervisory oversight.

Skills

PC skills

Oral & written communication

Member service

Attention to detail

Basic math

Problem solving

Teamwork

Education

High school diploma

1 year loan servicing experience

Knowledge of lending laws and regulations

Knowledge of consumer lending platforms & systems

Tools

Lending platforms and systems

Job description

Unitus Community Credit Union is seeking a Loan Servicing Specialist to support post origination servicing activities within the Loan Operations team. The role handles onboarding, system updates, payments, lien perfection, monitoring and reporting under supervision, while delivering exceptional member service.

Ideal candidates have a High School diploma and some loan servicing experience, with knowledge of consumer lending programs and lending platforms.