Loan Servicing Pro — Onboarding, Payments & Support

Socket.dev; Tigard (OR); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Medical Dental Vision

401k Plan

Paid Time Off

Paid Holidays

Tuition Reimbursement

Student Loan Repayment

Transit & Parking

Volunteer Time Off

Job summary

Unitus Community Credit Union in Oregon is seeking a Loan Servicing Specialist to join the Loan Operations team. This entry-level role supports onboarding, system updates, payment processing, lien perfection, monitoring and reporting duties under supervision.

You will respond to member inquiries with good judgment and tact, working independently and as part of a team to deliver accurate servicing and exceptional service aligned with Unitus' community focus.

Qualifications

• High school diploma or equivalent.
• Basic understanding of consumer loan documentation and servicing practices.
• Working knowledge of consumer lending platforms and systems.

Responsibilities

• Support onboarding of new loans, system updates, and payment processing.
• Assist with collateral lien perfection, monitoring, and release tasks.
• Handle loan program exception management and reporting duties.
• Respond to member service inquiries with sound judgment and tact.

Skills

PC skills

Communication

Problem solving

Attention to detail

Independent work

Team collaboration

Loan servicing knowledge

Education

High school diploma or equivalent

1 year loan servicing experience preferred

Basic knowledge of consumer lending laws

Working knowledge of loan platforms

Job description

Unitus Community Credit Union in Oregon is seeking a Loan Servicing Specialist to join the Loan Operations team. This entry-level role supports onboarding, system updates, payment processing, lien perfection, monitoring and reporting duties under supervision.

You will respond to member inquiries with good judgment and tact, working independently and as part of a team to deliver accurate servicing and exceptional service aligned with Unitus' community focus.