Loan Servicing Specialist

Unitus-Community-Credit-Union; Tigard (OR); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Medical + Dental + Vision

Flexible Spending Accounts + HSA

Paid Time Off

12 paid holidays per year

401(k) Retirement Savings

Annual Incentives

Employee Assistance Plan

Tuition Reimbursement

Student Loan Debt Repayment

Job summary

Unitus Community Credit Union in Tigard, OR is seeking a Loan Servicing Specialist to join the Loan Operations team. This foundation level role supports post-originations tasks such as onboarding, payment processing, lien perfection, and reporting with guidance from supervisors.

You'll handle member inquiries with professionalism, apply knowledge of consumer lending programs, and contribute to a culture with strong benefits, wellness focus, and community involvement.

Qualifications

• Demonstrated oral and written communications skills.
• Ability to deliver responsive member service with tact.
• Attention to detail and basic math skills.

Responsibilities

• Support post-origination servicing activities (on boarding, system updates, payments).
• Handle loan servicing tasks (collateral lien perfection, monitoring, releases) and reporting.
• Respond to member inquiries with good judgment and exceptional service.

Skills

Oral & written communications

Customer service

Attention to detail

Problem solving

Education

High school diploma or equivalent

Tools

Lending systems

Loan documentation

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Loan Servicing Specialist

Full Time Regular Non-Exempt Tigard Business Center, Tigard, OR, US

Salary Range: $20.44 To $27.60 Hourly

The Loan Servicing Specialist is the foundation level position in the Loan Operations team. Incumbents at this level will demonstrate effective working knowledge of post origination servicing activities supporting consumer lending programs. Individuals in this position support one or more loan servicing related functions that could include but may not be limited to new loan on boarding, system updates, payment processing, collateral lien perfection, monitoring and release as well as general loan program exception management and reporting duties. Duties performed at this level are routine in nature and generally performed within formal guidelines and direct supervisory oversight. Individuals in this position will receive and respond to member service inquiries using good judgment and tact to deliver exceptional service – the kind that creates theUnitus difference. Our strong team of leaders, outstanding culture, above market benefits, continuous involvement in the communities we serve, and competitive pay programs make Unitus an excellent place to contribute and grow your talents.

Knowledge, Skills and Abilities

• Demonstrate good oral and written communications, member service, human relation, attention to detail, basic math, and problem solving skills.
• Ability to work independently and as team player to conduct needs assessments, identify problems, develop solutions, and tact in implementing an appropriate course of action.
• Basic understanding of consumer loan documentation and servicing practices.

Education & Experience

• High school diploma or equivalent certificate
• Minimum of 1 year of loan servicing related experience preferred
• Basic working knowledge of consumer lending programs, laws and regulations
• Working knowledge of consumer lending platforms and systems.

Maintaining wellness and work/life balance is an important part of the Unitus culture. Our benefits are a reflection of this commitment.

• Medical + Dental + Vision
• Flexible Spending Accounts + HSA
• Employees accrue up to 20 days of Paid Time Off (PTO) during their first twelve months of employment
• Unitus recognizes 12 paid holidays per year
• 401(k) Retirement Savings
• Annual Incentives (*eligibility dependent)
• Employee Assistance Plan
• Tuition Reimbursement
• Student Loan Debt Repayment

What's it really like to work here?

We are a people-focused organization that places an emphasis on culture. Unitus is local, successful, and committed to continuously improving and growing!

Unitus Community Credit Union (Unitus) is an equal opportunity employer. We are dedicated to a policy of non-discrimination in employment base on race, color, age, sex, religion, veteran status, national origin, sexual orientation, disability or any other classification protected by applicable federal, state, or local law. Applicants may request reasonable accommodation to participate in the application process.