Senior Loan Servicing & Operations Specialist

United Community Bank; Cleveland Forest (SC); On-site; USD 42,000 - 64,000; Full time

Job summary

United Community seeks a detail-oriented Loan Servicing Specialist III to join the Loan Operations team. The role focuses on achieving individual production goals while supporting the manager in coordinating daily unit operations.

This full-time, non-remote position emphasizes accurate QA reviews, timely loan boarding and maintenance, and training new hires within a collaborative team.

Qualifications

• Experience in Loan Operations and/or Loan Processing.
• Detail oriented with strong administrative skills.
• Ability to support daily unit operations and train new hires.

Responsibilities

• Responsible for ensuring accurate and timely quality assurance reviews are performed on loan boarding and critical loan maintenance and original loan files are received from settlement agents and Account Officers in a timely manner to ensure that the original loan documents are retained in a satisfactory manner
• Ensures team is completing all loan boarding and loan maintenance requests in accordance with Service Level Agreements
• Assist in prioritizing and managing the team’s daily workload to ensure timely and accurate task completion.
• Assist with new hire training
• Assist with pre and post conversion related activities
• Act as a subject matter expert and resource for team members.
• Troubleshoot and resolve procedural and technical issues within the unit.

Skills

Loan Operations

Loan Processing

Administrative skills

Job description

United Community seeks a detail-oriented Loan Servicing Specialist III to join the Loan Operations team. The role focuses on achieving individual production goals while supporting the manager in coordinating daily unit operations.

This full-time, non-remote position emphasizes accurate QA reviews, timely loan boarding and maintenance, and training new hires within a collaborative team.