Loan Operations Quality Assurance Analyst

Trustmark National Bank; Pearl (MS); On-site; USD 52,000 - 76,000; Full time

Job summary

Trustmark Bank is seeking a Loan Operations Quality Control Analyst to proactively assess and maintain loan quality, ensuring coding integrity and regulatory compliance. You will use reports and analytics to identify deficiencies and propose training to improve accuracy.

The role supports audits (Sox, SBSF, CRA, HMDA) and requires strong Excel skills, meticulous data review, and the ability to work under tight deadlines in a regular M-F schedule.

Qualifications

• High School education/GED and five years job related experience in one or a combination of the following area: Loan Coding, Loan Compliance.
• Two years college education and four years job related experience in one or a combination of the following areas: Loan Coding, Loan Compliance.
• Extensive knowledge of loan compliance regulations.
• Extensive knowledge of loan coding requirements.
• Operational knowledge of loan structure parameters.
• Extensive knowledge of lending policies and procedures.
• General knowledge of loan accounting and impact of debits and credits.
• Ability to comprehend/articulate/communicate loan coding/structure requirements.
• Proficient in use of Excel including ability to develop in-depth spreadsheets.

Responsibilities

• Review and correct deficiencies in loan coding, billing, and payment allocations for loans noted on Maintenance Crosscheck and user written alert reports.
• Examine all loans booked for accuracy of loan codes and loan compliance. Correct and track deficiencies.
• Audit loans noted as exceptions by the Compliance Department during their ongoing reviews for accuracy of data for SBSF, CRA, and HMDA reporting.
• Audit loans noted as exceptions by Credit Administration during quarterly SOX audits and/or other reviews of loan codes.
• Draw conclusions based on loans monitored, deficiencies noted, and data tracked. Prepare monthly analysis for management including recommendation for improvement.

Skills

Analytical/judgmental skills

Detail oriented

Proficient in Excel

Ability to work under pressure

Education

High School/GED + 5 years related experience

Two years college + 4 years related experience

Tools

Excel

Job description

Trustmark Bank is seeking a Loan Operations Quality Control Analyst to proactively assess and maintain loan quality, ensuring coding integrity and regulatory compliance. You will use reports and analytics to identify deficiencies and propose training to improve accuracy.

The role supports audits (Sox, SBSF, CRA, HMDA) and requires strong Excel skills, meticulous data review, and the ability to work under tight deadlines in a regular M-F schedule.