Loan Operations Quality Control Analyst

Trustmark Corporation; Northern (KY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Trustmark Bank in Kentucky seeks an experienced loan quality analyst to preemptively assess, analyze, and maintain loan coding integrity. You will verify coding accuracy, review reports, and develop new controls to ensure data integrity across loan portfolios.

The role involves assisting with audits (Sox, SBSF, CRA, HMDA) and collaborating with management to identify deficiencies and training needs for associates.

Qualifications

• High School or GED with 5 years related experience in loan coding or loan compliance.
• Two years of college plus 4 years related experience in loan coding or loan compliance.

Responsibilities

• Review and correct deficiencies in loan coding, billing, and payment allocations for loans noted on Maintenance Crosscheck and user written alert reports.
• Examine all loans booked for accuracy of loan codes and loan compliance. Correct and track deficiencies.
• Audit loans noted as exceptions by the Compliance Department during their ongoing reviews for accuracy of data for SBSF, CRA, and HMDA reporting. Respond as required, correct if needed and track deficiencies.
• Audit loans noted as exceptions by Credit Administration during quarterly SOX audits and/or other reviews of loan codes. Respond as required, correct if needed and track deficiencies.
• Draw conclusions based on loans monitored, deficiencies noted, and data tracked. Prepare monthly analysis for management including recommendation for improvement.
• Specialized responsibilities/tasks assigned by management including but not limited to review of loans noted for deficiencies by regulatory authorities.
• Perform additonal duties as assigned.

Skills

Loan coding

Loan compliance knowledge

Excel

Detail oriented

Time management

Organizational skills

Independent worker

Work under pressure

Analytical skills

Education

High School / GED + 5 years related experience (loan coding or loan compliance)

Two years college + 4 years related experience (loan coding or loan compliance)

Tools

Excel

Job description

The purpose of this job is to preemptively assess, analyze, and maintain loan quality through ensuring loan coding integrity via the following methods:

• Verifying accuracy of loan coding and rate limits as dictated by state and federal regulations and bank policy
• Utilizing existing system generated quality control reports and developing new and/or additional reports as required to ensure the integrity of the reported loan data
• Identifying deficiencies, drawing conclusions, and working with management to identify and minimize problem areas by recommending the proper training requirements for associates

Assist with Sox, SBSF, CRA and HMDA audits

Responsibilities:

• Review and correct deficiencies in loan coding, billing, and payment allocations for loans noted on Maintenance Crosscheck and user written alert reports.
• Examine all loans booked for accuracy of loan codes and loan compliance. Correct and track deficiencies.
• Audit loans noted as exceptions by the Compliance Department during their ongoing reviews for accuracy of data for SBSF, CRA, and HMDA reporting. Respond as required, correct if needed and track deficiencies.
• Audit loans noted as exceptions by Credit Administration during quarterly SOX audits and/or other reviews of loan codes. Respond as required, correct if needed and track deficiencies.
• Draw conclusions based on loans monitored, deficiencies noted, and data tracked. Prepare monthly analysis for management including recommendation for improvement.
• Specialized responsibilities/tasks assigned by management including but not limited to review of loans noted for deficiencies by regulatory authorities.
• Perform additonal duties as assigned.

Qualifications

• High School education/GED and five years job related experience in one or a combination of the following area:
  • Loan Coding
  • Loan Compliance -OR-
• Two years college education and four years job related experience in one or a combination of the following areas:
  • Loan Coding
  • Loan Compliance
• Extensive knowledge of loan compliance regulations
• Extensive knowledge of loan coding requirements
• Operational knowledge of loan structure parameters
• Extensive knowledge of lending policies and procedures
• General knowledge of loan accounting and impact of debits and credits
• Ability to comprehend/articulate/communicate loan coding/structure requirements
• Ability to work well under pressure and within tight deadlines
• Time management principles to prioritize workload
• Ability to work independently
• Detail oriented with an emphasis on accuracy
• Organizational skills
• Proficient in use of Excel including ability to develop in-depth spreadsheets

Physical Requirements/Working Conditions: Must be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screens.

Note: This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment.

Trustmark Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Trustmark Bank employee by a third-party agency and/or search firm without a valid, written search agreement signed by Trustmark, will become the sole property of Trustmark Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.

Working with Us

Teamwork and the individual contributions of our associates are recognized as the drivers of our success. At Trustmark, we are committed to preserving and advancing a diverse and inclusive workplace, where each associate, customer and shareholder is respected, valued and encouraged to share in our commitment. We make significant investments in our associates so that they may enhance their personal and professional skills, because we want each associate to grow, flourish and fulfill their career aspirations. Come onboard and join our team!

Equal Opportunities for All

Trustmark exemplifies the strength and possibilities that come with a diverse and inclusive team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, genetic information, pregnancy, national origin, protected veteran, disability status, or any other characteristic protected under applicable law. Trustmark is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment.

Upon accepting a position with Trustmark, the following pre-employment screenings must be completed:

• Verification of employment, education and other data provided by you on your employment application
• Verification of eligibility to work in the US
• Criminal background check
• Credit check (required for certain positions)
• Fingerprinting (required for certain positions)