Loan Assistant (Fully Remote)

Knock; United States; Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Remote-first culture

Flexible PTO

Top-tier benefits

Paid parental leave

Job summary

Knock is redefining homebuying with its Bridge Loan product and operates as a remote-first fintech. We are seeking a mortgage operations professional to support customers from application to funding, gather required documentation, and ensure disclosures are compliant.

You will manage a robust pipeline of loan closings monthly while meeting quotas. The role emphasizes strong customer service, familiarity with LOS platforms, Blend, and Google Suite, and could involve coordinating with

Qualifications

• 1+ years of mortgage operations experience and an active NMLS license or ability to acquire one.
• Experience with LOS, Blend, and Google Suite, with excellent customer service skills.

Responsibilities

• Support the customer journey from application to funding, gathering documentation and ensuring compliant disclosures.
• Manage a pipeline of 30 loan closings per month, meeting quotas and company metrics.

Skills

Mortgage operations

NMLS license readiness

Customer service

Tools

LOS

Blend

Google Suite

Job description

• Support the customer journey from application to funding, gathering documentation and ensuring compliant disclosures.
• Manage a pipeline of 30 loan closings per month, meeting quotas and company metrics.

What You'll Bring:

• 1+ years of mortgage operations experience and an active NMLS license or ability to acquire one.
• Experience with LOS, Blend, and Google Suite, with excellent customer service skills.

Why Knock:

• Remote-first, people-first culture with flexible PTO, top-tier benefits, and paid parental leave.
• Purpose-driven impact in homebuying, backed by a 60,000+ agent network and A+ BBB rating.

Knock

Knock is a fintech company redefining home buying and selling with its Bridge Loan product, letting homeowners buy before they sell. Founded in 2015, it's a remote-first company with a people-first culture, backed by top investors and named an Inc. Best Workplace six times.