Remote Mortgage Operations Specialist — 30 Closings/Month

Knock; United States; Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Remote-first culture

Flexible PTO

Top-tier benefits

Paid parental leave

Job summary

Knock is redefining homebuying with its Bridge Loan product and operates as a remote-first fintech. We are seeking a mortgage operations professional to support customers from application to funding, gather required documentation, and ensure disclosures are compliant.

You will manage a robust pipeline of loan closings monthly while meeting quotas. The role emphasizes strong customer service, familiarity with LOS platforms, Blend, and Google Suite, and could involve coordinating with

Qualifications

• 1+ years of mortgage operations experience and an active NMLS license or ability to acquire one.
• Experience with LOS, Blend, and Google Suite, with excellent customer service skills.

Responsibilities

• Support the customer journey from application to funding, gathering documentation and ensuring compliant disclosures.
• Manage a pipeline of 30 loan closings per month, meeting quotas and company metrics.

Skills

Mortgage operations

NMLS license readiness

Customer service

Tools

LOS

Blend

Google Suite

Job description

Knock is redefining homebuying with its Bridge Loan product and operates as a remote-first fintech. We are seeking a mortgage operations professional to support customers from application to funding, gather required documentation, and ensure disclosures are compliant.

You will manage a robust pipeline of loan closings monthly while meeting quotas. The role emphasizes strong customer service, familiarity with LOS platforms, Blend, and Google Suite, and could involve coordinating with