Live Video Banking Support Specialist

Clear Mountain Bank, Inc; Morgantown (WV); On-site; USD 30,000 - 40,000; Full time

Job summary

A local community bank is seeking an Integrated Customer Services Specialist to provide exceptional support through technology-enhanced communication. The ideal candidate will have a high school diploma, one year of banking experience, and strong interpersonal skills. Responsibilities include assisting customers with inquiries via video teller machines, phone calls, and emails. This position offers a unique opportunity to enhance customer experiences while working in a supportive team environment.

Qualifications

• 1 year of banking experience required.
• Excellent interpersonal skills are essential.
• Must be able to work collaboratively with a team.

Responsibilities

• Provide exceptional support to customers via various communication channels.
• Assist customers through LIVE video teller machines.
• Resolve issues and offer solutions to customer inquiries.

Skills

Comfort with computers and technology

Strong communication skills

Interpersonal skills

Team player

Ability to multitask

Education

High School diploma or equivalent

Tools

Microsoft Office products

Job description

A local community bank is seeking an Integrated Customer Services Specialist to provide exceptional support through technology-enhanced communication. The ideal candidate will have a high school diploma, one year of banking experience, and strong interpersonal skills. Responsibilities include assisting customers with inquiries via video teller machines, phone calls, and emails. This position offers a unique opportunity to enhance customer experiences while working in a supportive team environment.