Video Banking Customer Care Specialist

Peoples National Bank, N.A.; Vernon (IL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Life and AD&D Insurance

401k & Company Match

Discretionary Bonus

Job summary

A local community bank is looking for a customer service representative to assist with account-related services and teller transactions. Candidates should have a high school diploma and at least one year of experience in customer service, preferably in a financial institution. Key responsibilities include providing exceptional service, resolving customer inquiries, and maintaining confidentiality. The role offers a collaborative environment with opportunities for growth and innovation.

Qualifications

• Minimum of one year experience in a teller/customer service role.
• Ability to communicate effectively with diverse customers.

Responsibilities

• Provide service support for banking services and teller transactions.
• Resolve customer requests effectively.
• Maintain confidentiality and security of customer information.

Skills

Excellent communication skills

Proficient computer/keyboard skills

Attention to detail

Problem-solving skills

Education

High School diploma

Job description

A local community bank is looking for a customer service representative to assist with account-related services and teller transactions. Candidates should have a high school diploma and at least one year of experience in customer service, preferably in a financial institution. Key responsibilities include providing exceptional service, resolving customer inquiries, and maintaining confidentiality. The role offers a collaborative environment with opportunities for growth and innovation.