Live Ticketing Manager — Events & Onsite Support

Sphere Entertainment Co.; Las Vegas (NV); On-site; USD 83,000 - 120,000; Full time

Job summary

Sphere Entertainment Co. is seeking a Manager, Sphere Live to support the Booking department with on-sale calendar maintenance, primary ticketing contact duties for all events, and the creation of show builds.

You will collaborate with the SVP and Live, coordinate with artist/promoter and venue holds, and serve as the main Ticketmaster liaison for day-to-day issues. In this role, you will assist in department reporting, data analysis and special projects, while ensuring client satisfaction and

Qualifications

• Strong experience in event ticketing (5 years + preferred).
• Excellent communication and critical thinking skills.
• Excellent project management skills.
• Flexibility – ability to multitask, interact with diverse entities.
• Teamwork – ability to work across various departments.
• Excellent organizational skills.
• Excellent self-motivational skills.
• Ability to work in a fast-paced environment.
• Ability to establish working relationships with people at all levels.
• Ability to identify problems and seek solutions.
• Knowledge of Microsoft Outlook, Word, PowerPoint and Excel.

Responsibilities

• Act as primary ticketing contact for all events
• Create and manage scaling and all show builds for all events
• Create and distribute event confirmation memos
• Manage third party distribution partners
• Weekly event audits, ticket sales, inventory and sign-up reports.
• Manage all tickets for artist / promoter and venue holds
• Act as primary point of contact for Ticketmaster for all ticketing related issues for the department
• Oversee, supervise and execute the implementation of all event ticketing needs to ensure client satisfaction and retention
• On site management at venue day of event, as needed
• Provide exceptional experiences for our guests, partners, and team members, including by adhering to our appearance and presentation guidelines while on-site.

Skills

Event ticketing

Tools

Ticketmaster

TM1

Host

Archtics

Job description

Sphere Entertainment Co. is seeking a Manager, Sphere Live to support the Booking department with on-sale calendar maintenance, primary ticketing contact duties for all events, and the creation of show builds.

You will collaborate with the SVP and Live, coordinate with artist/promoter and venue holds, and serve as the main Ticketmaster liaison for day-to-day issues. In this role, you will assist in department reporting, data analysis and special projects, while ensuring client satisfaction and