Live-Onsite Night Guest Attendant Overnight Hospitality

Hotel Management and Consulting, Inc.; Phoenix (AZ); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Hourly Rate: Dependent on experience.

DailyPay Access: Flexible pay options

Medical, dental, and vision benefits

Employee Assistance Program

Career Growth

Living Onsite: Free room

Job summary

Hotel Management and Consulting, Inc. is seeking a positive, professional Onsite Night Guest Attendant. You will be the face of the property, handle after-hours guest needs, and oversee safety and security during overnight shifts.

This night role requires flexibility and strong customer service, with duties spanning check-in/out assistance, laundry, cleaning, and emergency procedures. Living onsite with paid time off benefits for full-time staff is described.

Qualifications

• Minimum of one year in customer service; hotel operations experience preferred.
• Proficient computer skills.
• Excellent communication skills.
• Strong organizational, time management, and problem-solving skills.
• Proactive in solving problems.
• Willing to work a changing schedule.

Responsibilities

• Property Inspections: Conduct regular physical inspections of the property throughout the night, ensuring safety and security.
• Guest Services: Assist with checking in and checking out guests during after-hours, providing excellent customer service and addressing any guest needs or concerns.
• Laundry Duties: Complete all laundry responsibilities, including washing, drying, folding, and organizing linens and towels. Maintain a clean and organized laundry area.
• Cleaning & Maintenance: Perform cleaning tasks as needed, such as vacuuming, dusting, and sanitizing public areas. Ensure cleaning supplies are stocked and distributed across the property. Perform room preps for any rooms that housekeeping was unable to clear during day shift.
• Emergency Procedures: Know and follow property emergency procedures and ensure the security needs of the property and guests are met.
• On Call Needs: Regularly be on call overnight for afterhours guest needs.
• Other Duties as Assigned.

Skills

Customer service

Hotel operations

Computer skills

Communication skills

Organization and time management

Problem-solving

Flexibility

Job description

Hotel Management and Consulting, Inc. is seeking a positive, professional Onsite Night Guest Attendant. You will be the face of the property, handle after-hours guest needs, and oversee safety and security during overnight shifts.

This night role requires flexibility and strong customer service, with duties spanning check-in/out assistance, laundry, cleaning, and emergency procedures. Living onsite with paid time off benefits for full-time staff is described.