Live-In Night Guest Concierge

Hotel Management and Consulting, Inc.; Broomfield (CO); On-site; USD 21,000 - 33,000; Full time

Benefits offered by this job

DailyPay access

Medical, dental, vision

Paid time off

Employee Assistance Program

Career growth

Free room onsite

Job summary

Hotel Management and Consulting, Inc. is seeking a positive, professional Onsite Night Guest Attendant to be the face of our property after hours. This role lives onsite, typically working evening shifts and being on call overnight to oversee operations and guest needs.

You'll conduct property inspections, assist with late check-ins/outs, manage laundry, and perform cleaning and maintenance tasks as needed while ensuring safety and exceptional service for guests.

Qualifications

• Minimum of one year in customer service; hotel operations experience preferred.
• Proficient computer skills.
• Excellent communication skills.
• Strong organizational, time management, and problem-solving skills.
• Proactive in solving problems.
• Willing to work a changing schedule.

Responsibilities

• Conduct regular property inspections during the night for safety and security.
• Assist guests with check-in/checkout after hours and address needs.
• Handle laundry duties and maintain a clean laundry area.
• Perform cleaning and maintenance tasks as needed and prep rooms.
• Know and follow emergency procedures and stay on call overnight.
• Other duties as assigned.

Skills

Customer service

Hotel operations

Computer skills

Communication skills

Organization

Time management

Problem solving

Flexible schedule

Job description

Hotel Management and Consulting, Inc. is seeking a positive, professional Onsite Night Guest Attendant to be the face of our property after hours. This role lives onsite, typically working evening shifts and being on call overnight to oversee operations and guest needs.

You'll conduct property inspections, assist with late check-ins/outs, manage laundry, and perform cleaning and maintenance tasks as needed while ensuring safety and exceptional service for guests.