Onsite Night Guest Attendant — Live-In & On-Call

Hotel Management and Consulting, Inc.

Augusta (GA)

On-site

USD 17,000 - 25,000

Full time

37 hours ago
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Benefits offered by this job

Hourly Rate: Dependent on experience.
DailyPay Access
Medical, dental, and vision benefits
Paid time off
Employee Assistance Program
Career Growth
Living Onsite: Free room

Job summary

Hotel Management & Consulting is seeking a positive, professional Onsite Night Guest Attendant. This face of the property will work evening shifts and be on call overnight to oversee operations after hours, coordinating a wide range of tasks and ensuring guest satisfaction.

The role requires strong customer service, communication, and problem-solving skills, with a willingness to adapt to a changing schedule. Living onsite offers a complimentary room to support overnight coverage.

Qualifications

  • Minimum of one year in customer service; hotel operations experience preferred.
  • Proficient computer skills.
  • Excellent communication skills.
  • Strong organizational, time management, and problem-solving skills.
  • Proactive in solving problems.
  • Willing to work a changing schedule.

Responsibilities

  • Property inspections at night to ensure safety and security.
  • Assist guests with after-hours check-in/out and provide excellent service.
  • Complete laundry duties and maintain a clean laundry area.
  • Perform cleaning and maintenance tasks; prep rooms as needed.
  • Know and follow emergency procedures to protect guests and property.
  • Be on call overnight to address guest needs.
  • Other duties as assigned.

Skills

Customer service
Hotel operations
Communication skills
Organization
Time management
Problem solving

Job description

Hotel Management & Consulting is seeking a positive, professional Onsite Night Guest Attendant. This face of the property will work evening shifts and be on call overnight to oversee operations after hours, coordinating a wide range of tasks and ensuring guest satisfaction.

The role requires strong customer service, communication, and problem-solving skills, with a willingness to adapt to a changing schedule. Living onsite offers a complimentary room to support overnight coverage.

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