Live Chat & Customer Support Pro — Flexible Hours

Snaphunt; United States; On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Opportunities for career growth

Flexible working options

Stable company environment

Job summary

A leading recruitment firm is seeking a Live Chat Agent in the United States. You will handle inbound calls and emails, resolve customer inquiries, and work with internal teams to ensure excellent customer satisfaction. The ideal candidate has at least 1 year of experience in customer service or administrative roles, with strong communication skills and attention to detail. Flexible working options and opportunities for career growth are available.

Qualifications

• At least 1 year of experience in an Admin Assistant or Customer Service role.
• Excellent interpersonal and communication skills.
• Self-starter with high resilience.
• Strong attention to detail and quality of work.
• Ability to manage multiple stakeholders.
• Must be located in the United States or Canada.

Responsibilities

• Handle inbound calls and emails professionally.
• Resolve customer inquiries and ensure satisfaction.
• Collaborate with internal teams for order processing.
• Escalate customer feedback as needed.

Skills

Interpersonal skills

Written communication

Verbal communication

Attention to detail

Team player

Job description

A leading recruitment firm is seeking a Live Chat Agent in the United States. You will handle inbound calls and emails, resolve customer inquiries, and work with internal teams to ensure excellent customer satisfaction. The ideal candidate has at least 1 year of experience in customer service or administrative roles, with strong communication skills and attention to detail. Flexible working options and opportunities for career growth are available.