Remote Live Chat Specialist — Flexible Hours & Growth

Basic American Supply; Colorado City (AZ); Remote; USD 30,000 - 45,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off and holidays

Career development opportunities

Dynamic work culture

Job summary

A leading supplier in the foodservice industry is seeking a dedicated Live Chat Representative for a full-time remote position. Responsibilities include providing exceptional customer service through our live chat platform, assisting customers with inquiries, processing orders, and resolving issues. The ideal candidate should have a high school diploma, 1-2 years of customer service experience, and excellent communication skills. Join our dynamic team and enjoy benefits like health insurance and career development opportunities.

Qualifications

• Minimum of 1-2 years of customer service experience, ideally in a remote setting.
• Ability to prioritize tasks in a fast-paced environment.
• Familiar with computer and internet use, with a quick learning curve for new software.

Responsibilities

• Provide timely assistance to customer inquiries via live chat.
• Process orders and resolve customer complaints.
• Collaborate with sales and customer service teams.

Skills

Excellent communication skills

Problem-solving skills

Multitasking

Education

High school diploma or equivalent

Tools

Live chat platforms

CRM systems

Job description

A leading supplier in the foodservice industry is seeking a dedicated Live Chat Representative for a full-time remote position. Responsibilities include providing exceptional customer service through our live chat platform, assisting customers with inquiries, processing orders, and resolving issues. The ideal candidate should have a high school diploma, 1-2 years of customer service experience, and excellent communication skills. Join our dynamic team and enjoy benefits like health insurance and career development opportunities.