Remote Live Chat Support Agent - Flexible Shifts

appraisals phoenix & estates llc; New York (NY); Remote; USD 35,000 - 50,000; Full time

Job summary

appraisals phoenix & estates llc in New York, NY is hiring a Live Chat Support Agent. The role involves responding to customer inquiries via live chat and assisting with various customer needs including product questions and account issues.

Candidates should have excellent written communication skills and experience with chat platforms and CRMs. The position offers full-time hours with flexible shifts. Prior experience in customer support is a plus, though not mandatory.

Qualifications

• Excellent written communication skills.
• Experience with chat platforms and CRMs preferred.
• Ability to multitask in a remote environment.

Responsibilities

• Respond to incoming customer inquiries via live chat.
• Provide accurate information to customers.
• Document customer interactions in internal systems.

Skills

Written communication

Customer support

Typing speed

Issue resolution

Education

Bachelors

Tools

Chat platforms

CRMs

Job description

appraisals phoenix & estates llc in New York, NY is hiring a Live Chat Support Agent. The role involves responding to customer inquiries via live chat and assisting with various customer needs including product questions and account issues.

Candidates should have excellent written communication skills and experience with chat platforms and CRMs. The position offers full-time hours with flexible shifts. Prior experience in customer support is a plus, though not mandatory.