Remote Client Support Specialist — Flexible Hours & Perks

Kaizen Advance; North Carolina; Remote; USD 2,066,000 - 3,031,000; Part time

Benefits offered by this job

Flexible work schedule

Performance-based compensation

Job summary

A consulting company is seeking independent Customer Support Agents to provide effective remote customer service for various Fortune 500 brands. Responsibilities include handling customer inquiries, documenting calls, and meeting quality benchmarks. This role is ideal for individuals who work independently and can manage their own schedules. While prior experience is preferred, it is not required. Candidates must be legal US residents, at least 18, and able to pass a background check.

Qualifications

• Must be a legal US Resident and Citizen.
• Must be at least 18 years of age.
• Must be able to pass a 7-year criminal background check.

Responsibilities

• Handle customer service calls professionally.
• Resolve customer inquiries professionally and efficiently.
• Accurately document call details and outcomes.

Skills

Outstanding problem-solving skills

Excellent communication skills

Ability to provide professional customer service

Experience using program tools and software

Tools

Windows 11

PC with 8GB or more RAM

Dual monitors

Job description

A consulting company is seeking independent Customer Support Agents to provide effective remote customer service for various Fortune 500 brands. Responsibilities include handling customer inquiries, documenting calls, and meeting quality benchmarks. This role is ideal for individuals who work independently and can manage their own schedules. While prior experience is preferred, it is not required. Candidates must be legal US residents, at least 18, and able to pass a background check.