Litigation Operations Specialist: Complex Case Support

Bank of America; Phoenix (AZ); On-site; USD 60,000 - 80,000; Full time

Job summary

Bank of America in Phoenix is seeking a legal orders associate to review moderately complex legal documents and determine whether to attach client funds. You will interpret state and federal requirements, manage a caseload, and ensure timely responses to third parties.

The role emphasizes accuracy, compliance, and collaboration with courts and agencies, with a focus on risk management and maintaining client confidentiality.

Qualifications

• Excellent written and verbal communication; ability to comprehend complex legal documents.
• Experience managing high-volume caseloads of litigation and subpoenas.
• Skilled in researching, identifying, and retrieving documents across banking products.
• Strong organizational and time-management skills with attention to detail.
• Analytical, problem-solving, and decision-making abilities for time-sensitive matters.
• Ability to adapt to changing regulatory requirements and business needs.
• Self-motivated, able to work independently with minimal supervision.
• Professional demeanor with strong client-service focus.

Responsibilities

• Review complex legal orders and determine attachment eligibility.
• Process levies, garnishments, and exemptions according to law.
• Initiate payments to agencies or courts as applicable.
• Prepare customer notification letters for account activity.
• Provide official bank responses to courts or agencies.
• Communicate with external parties and law enforcement as needed.
• Manage caseload and meet SLAs and deadlines.

Skills

Attention to Detail

Organizational Effectiveness

Research

Analytical Thinking

Business Acumen

Legal Interpretation

Pipeline Management

Risk Management

Job description

Bank of America in Phoenix is seeking a legal orders associate to review moderately complex legal documents and determine whether to attach client funds. You will interpret state and federal requirements, manage a caseload, and ensure timely responses to third parties.

The role emphasizes accuracy, compliance, and collaboration with courts and agencies, with a focus on risk management and maintaining client confidentiality.