Litigation Operations Support Analyst - Attachments

NBMBAA; Chandler (AZ); On-site; USD 65,000 - 95,000; Full time

Job summary

Bank of America is seeking a detail-oriented professional to handle moderately complex legal documents, interpret laws, and manage a high-volume caseload within the Legal Order operations team. You will determine fund attachments, exemptions, and responses to courts and agencies while ensuring compliance and timely deliverables.

Responsibilities include reviewing orders, applying federal/state laws, and creating customer notifications.

Qualifications

• Excellent written and verbal communication, including ability to comprehend complex legal documents.
• Ability to manage a high-volume caseload of litigation requests, subpoena responses, and document retrieval while meeting SLAs and deadlines.
• Proven ability to research, identify, and retrieve responsive documents across multiple banking products, systems, and repositories with high quality and compliance.
• Strong organizational and time management skills; prioritize competing demands and manage multiple cases with accuracy.
• Strong analytical, problem-solving, and decision-making skills for time-sensitive matters.
• Ability to interpret follow-up documents affecting orders and quickly decide legal matters.
• Adapt to changing regulatory requirements and business needs in a fast-paced environment.

Responsibilities

• Review complex legal orders and apply state or federal laws to determine fund attachments.
• Process attachments for levies, garnishments, and related notices tied to debts or criminal activity.
• Determine eligibility for state or Federal exemptions and apply exemptions as needed.
• Initiate payments to agencies or courts as applicable.
• Create customer notification letters for account activity and provide official bank responses to courts or agencies.
• Communicate with external agencies including law enforcement as needed and maintain caseload discipline.
• Accurately interpret legal documents and manage caseload with timely, accurate responses.
• Work with minimal supervision, making decisions within defined guidelines.

Skills

Attention to Detail

Organizational Effectiveness

ResearchAnalytical Thinking

Business Acumen

Interpret Relevant Laws, Rules, andReg

Pipeline Management

Risk Management

Job description

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This job is responsible for handling moderately complex legal documents; knowledge of a subset of documents necessary to provide thorough responses on behalf of the bank to 3rd parties. Key responsibilities include interpretation, sound judgment, informed decisions, restricting accounts, and compliance with state, federal requirements and privacy laws. Job expectations include maintaining caseload and adherence to production, quality requirements and required deadlines.

Line of Business Job Description:

Legal Order operations is an area with significant legal and reputational risk that processes third party levies, garnishments, temporary restraining notices, and seizure warrants related to debts or criminal activity, as well as subpoenas served on the bank for both civil and criminal matters.

Responsibilities:

• Review complex legal orders, apply state or federal laws and determine whether to attach client funds.
• Attachments processes levies, garnishments, temporary restraining notices, and seizure warrants related to debts or criminal activity.
• Determine eligibility for state or Federal Exemptions.
• Initiate payment of funds to agency / court as applicable
• Apply Federal Exemptions to allow access to exempt funds.
• Create customer notification letter for account activity.
• Provide official bank response to courts or agencies.
• Contact with agencies including law enforcement as needed
• Accurately interprets legal documents
• Manages Caseload effectively
• Submits timely accurate responses to legal matters
• Communicates effectively with external third parties
• Makes decisions with minimal support

Required Qualifications:

• Excellent written and verbal communication skills including ability to comprehend complex legal documents.
• Ability to manage a high-volume caseload of litigation requests, subpoena responses, and document retrieval assignments while consistently meeting established service-level agreements (SLAs) and deadlines.
• Demonstrated ability to accurately research, identify, and retrieve responsive documents across multiple banking products, systems, and repositories while maintaining a high level of quality and compliance.
• Strong organizational and time management skills, with the ability to prioritize competing demands, manage multiple cases simultaneously, and deliver work with a high degree of accuracy and attention to detail.
• Strong analytical, problem-solving, and decision-making skills, with the ability to conduct complex research, evaluate findings, and recommend effective solutions for time-sensitive matters.
• Ability to comprehend subsequent follow up documents that may impact the status of orders and quickly decision legal documents
• Proven ability to adapt to changing priorities, regulatory requirements, and business needs while maintaining productivity in a fast-paced environment.
• Self-motivated with the ability to work independently, exercise sound judgment, identify process improvements, and require minimal supervision.
• Professional demeanor with a strong client-service focus, demonstrating patience, composure, and professionalism when handling sensitive legal matters and escalations.

Skills:

• Attention to Detail
• Organizational Effectiveness
• ResearchAnalytical Thinking
• Business Acumen
• Interpret Relevant Laws, Rules, and Regulations
• Pipeline Management
• Risk Management

Shift:

1st shift (United States of America)

Hours Per Week:

40