Litigation Operations Specialist - Subpoenas & Compliance

NBMBAA; Phoenix (AZ); Presencial; USD 60.000 - 85.000; Jornada completa

Descripción de la vacante

Bank of America is seeking a Legal Order operations specialist to handle moderately complex legal documents and respond to subpoenas with accuracy while complying with state and federal privacy laws.

The role requires navigating dozens of systems to research and produce timely, well-documented responses, coordinating with law enforcement and attorneys, and managing a large caseload under tight deadlines.

Formación

• Minimum of 1 year experience in portfolio management, legal, mortgage and/or finance.
• Demonstrated ability to research, identify, and retrieve responsive documents across a variety of banking products, systems, and platforms
• Excellent written and verbal communication skills, including the ability to tailor communications to diverse audiences, actively listen, and provide timely follow-up and status updates
• Strong attention to detail with a proven track record of delivering accurate and complete work product within required deadlines
• Strong analytical, problem-solving, and decision-making skills, with the ability to leverage research, past experience, and available resources to develop effective solutions
• Proven ability to adapt to changing priorities, manage multiple projects simultaneously, and embrace new processes that improve efficiency and effectiveness
• Self-motivated with a demonstrated ability to work independently, exercise sound judgment, and require minimal supervision while maintaining a collaborative team mindset
• Professional demeanor with a strong client-service orientation, demonstrating patience, composure, and professionalism when handling sensitive or complex matters

Responsabilidades

• Processes third party subpoenas served on the bank for both civil and criminal matters
• Review complex legal documents and log key information into case management system for bank records responsive to the subpoena
• Review of documents includes ability to apply state and federal laws to maintain compliance with proper service, customer notification requirements, and compliance with Right to Financial Privacy Act
• Role requires ability to navigate dozens of systems to research and acquire responsive documents
• Interaction with Law Enforcement, agencies, and attorneys to negotiate scope, court appearances, and reasonable due dates for delivery
• Advanced organizational skills to maintain a large caseload of case with multiple moving parts
• Accurately interprets legal documents
• Manages Caseload effectively
• Submits timely accurate responses to legal matters
• Communicates effectively with external third parties
• Makes decisions with minimal support

Conocimientos

Attention to Detail

Organizational Skills

Research

Analytical Thinking

Business Acumen

Interpret Relevant Laws

Pipeline Management

Risk Management

Descripción del empleo

Bank of America is seeking a Legal Order operations specialist to handle moderately complex legal documents and respond to subpoenas with accuracy while complying with state and federal privacy laws.

The role requires navigating dozens of systems to research and produce timely, well-documented responses, coordinating with law enforcement and attorneys, and managing a large caseload under tight deadlines.