Linehaul Operations & Dispatch Coordinator

Federal Express Corporation; Manassas (VA); On-site; USD 32,000 - 55,000; Full time

Job summary

Federal Express Corporation is seeking a dispatcher to coordinate linehaul equipment and ensure on-time delivery in Manassas, VA. You will enter dispatch events, monitor metrics, and resolve customer issues to maintain service and safety standards.

The role requires strong communication, multitasking, and organizational abilities, with a background in logistics or related fields preferred. Some positions may involve flexibility for DOT compliance tasks and driver coordination.

Qualifications

• High school diploma or GED; Bachelor’s degree preferred in business, logistics or related area.
• Administrative support or dock operations experience is a plus.
• Strong communication and time-management skills required.

Responsibilities

• Coordinate dispatch of linehaul transportation equipment.
• Enter dispatch events into the system accurately for on-time delivery.
• Monitor service, safety, cost and quality metrics daily.
• Investigate and resolve customer service issues to ensure satisfaction.
• Ensure DOT compliance and maintain vehicle and driver files.

Skills

Customer service

Time management

Multitasking

Verbal communication

Written communication

Data interpretation

Education

High school diploma or GED

Bachelor’s degree in Business or Logistics (preferred)

Tools

Microsoft Office

Web-based applications

Job description

Federal Express Corporation is seeking a dispatcher to coordinate linehaul equipment and ensure on-time delivery in Manassas, VA. You will enter dispatch events, monitor metrics, and resolve customer issues to maintain service and safety standards.

The role requires strong communication, multitasking, and organizational abilities, with a background in logistics or related fields preferred. Some positions may involve flexibility for DOT compliance tasks and driver coordination.