LifeSpa Front Desk & Guest Experience Coordinator

Life Time Inc.; Vancouver (WA); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Fully subsidized membership

Discounts on Life Time products and/or

401(k) retirement savings with match

Training and professional development

Paid sick leave

Job summary

Life Time Inc. seeks a LifeSpa Coordinator to operate the phone system, direct callers to the right staff, and assist the Department Head with clerical tasks. The role emphasizes a cheerful, helpful attitude and superior service for Life Spa guests.

Responsibilities include greeting members, scheduling appointments, and explaining treatments to determine individual needs, with opportunities to suggest upgrades and build membership value.

Qualifications

• High School Diploma or GED required.
• 1 year of customer service experience preferred.
• CPR and AED certification within 30 days of hire.
• Proficiency with Microsoft Office suite (Word, Excel, PowerPoint, Outlook).

Responsibilities

• Answer incoming calls and greet callers in a friendly, professional manner.
• Schedule appointments and assist members with LifeSpa questions.
• Explain Life Spa products and services to guests and assess individual needs.
• Suggest upgrades or add-ons to products and services.
• Complete appointment confirmations and related calls as needed.

Skills

Customer service

Receptionist experience

CPR AED certified

MS Office

Education

High School Diploma or GED

Tools

Microsoft Office

Excel

PowerPoint

Outlook

Job description

Life Time Inc. seeks a LifeSpa Coordinator to operate the phone system, direct callers to the right staff, and assist the Department Head with clerical tasks. The role emphasizes a cheerful, helpful attitude and superior service for Life Spa guests.

Responsibilities include greeting members, scheduling appointments, and explaining treatments to determine individual needs, with opportunities to suggest upgrades and build membership value.