LifeSpa Concierge & Appointment Specialist

Life Time, Inc.; St. Louis (MO); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Fully subsidized membership

Product/service discounts

401(k) retirement savings plan with，公司

Job summary

Life Time, Inc. is seeking a LifeSpa Coordinator to manage the telephone system, greet callers, schedule appointments, and assist the Department Head with filing and office tasks. The role emphasizes cheerful, professional service and strong product knowledge.

Responsibilities include converting LifeSpa questions into appointments, explaining treatments, and upselling upgrades while adhering to safety procedures. A positive attitude and basic computer skills are essential.

Qualifications

• High School Diploma or GED required.
• 1 year of customer service experience preferred.
• CPR and AED certification within 30 days of hire.

Responsibilities

• Answer incoming calls and greet callers in a friendly, professional manner and schedule appointments.
• Explain Life Spa products, services, and treatments to guests and identify their needs.
• Suggest upgrades or add-ons to products and services.
• Complete outgoing confirmation calls and scheduling communications.
• Follow safety rules using all required safety devices.

Skills

Customer service

Phone etiquette

Scheduling

Computer literacy

CPR/AED certification

Cash handling

Education

High School Diploma or GED

Tools

Microsoft Office

Excel

PowerPoint

Outlook

Job description

Life Time, Inc. is seeking a LifeSpa Coordinator to manage the telephone system, greet callers, schedule appointments, and assist the Department Head with filing and office tasks. The role emphasizes cheerful, professional service and strong product knowledge.

Responsibilities include converting LifeSpa questions into appointments, explaining treatments, and upselling upgrades while adhering to safety procedures. A positive attitude and basic computer skills are essential.