LifeSpa Concierge & Appointment Specialist

Life Time Inc.; South Jordan (UT); On-site; USD 17,000 - 25,000; Full time

Job summary

Life Time Inc. is seeking a LifeSpa Coordinator to manage the front-line phone system, greet callers, and schedule appointments with a cheerful, professional attitude. The role also supports the Department Head with filing and office duties as needed.

The ideal candidate has at least 1 year of customer service experience, CPR/AED certification within 30 days, and proficiency with Microsoft Office applications. This on-site position emphasizes strong guest service and administrative support.

Qualifications

• High School Diploma or GED required.
• 1 year of customer service experience.
• CPR and AED certified within 30 days of hire.
• Knowledge of Microsoft Office, Excel, PowerPoint and Outlook.
• Ability to calculate figures such as discounts, interest and commissions.
• Ability to stand, sit, walk, reach, climb and lift up to 50 pounds.

Responsibilities

• Answers incoming internal calls to greet, schedule appointments, and service members in a friendly and professional manner.
• Converts LifeSpa questions into appointments.
• Explains Life Spa products, services, and treatments to guests and assists them with determining their needs.
• Suggests upgrades or add-ons to products and services.
• Completes outgoing confirmation calls and schedule appointments.
• Uses all required safety devices to comply with company safety rules.

Skills

Customer service

Communication

Professional demeanor

Education

High School Diploma or GED

Tools

Microsoft Office

Excel

PowerPoint

Outlook

Job description

Life Time Inc. is seeking a LifeSpa Coordinator to manage the front-line phone system, greet callers, and schedule appointments with a cheerful, professional attitude. The role also supports the Department Head with filing and office duties as needed.

The ideal candidate has at least 1 year of customer service experience, CPR/AED certification within 30 days, and proficiency with Microsoft Office applications. This on-site position emphasizes strong guest service and administrative support.