LifeSpa Concierge & Appointment Specialist

LTFMGTCO LTF Club Management Co; Boca Raton (FL); Vor Ort; USD 19.000 - 25.000; Vollzeit

Zusammenfassung

Life Time is seeking a LifeSpa Coordinator to manage the telephone system, greet callers, and direct them to the right staff while maintaining a cheerful attitude. The role supports the Department Head with filing and general office duties.

Responsibilities include scheduling appointments, explaining Life Spa offerings, suggesting upgrades, and making confirmation calls. Requires basic computer skills and 1 year of customer service experience.

Qualifikationen

• 1 year of customer service experience.
• CPR and AED certification within 30 days of hire.

Aufgaben

• Answers incoming internal calls to greet, schedule appointments, and service members in a friendly and professional manner.
• Converts LifeSpa questions into appointments.
• Explains all Life Spa products, services, and treatments to guests and assists them with determining their individual needs.
• Suggests upgrades or add-ons to products and services.
• Completes outgoing confirmation calls, Beautiful Beginning calls, and myLT Bucks calls to schedule appointments.
• Uses all required safety devices to comply with company safety rules.

Kenntnisse

Customer service

MS Office

Ausbildung

High School Diploma or GED

CPR and AED certification

Tools

MS Office

Excel

PowerPoint

Outlook

Jobbeschreibung

Life Time is seeking a LifeSpa Coordinator to manage the telephone system, greet callers, and direct them to the right staff while maintaining a cheerful attitude. The role supports the Department Head with filing and general office duties.

Responsibilities include scheduling appointments, explaining Life Spa offerings, suggesting upgrades, and making confirmation calls. Requires basic computer skills and 1 year of customer service experience.