LifeSpa Concierge & Appointment Specialist

Life Time, Inc.; Georgia; On-site; USD 19,000 - 25,000; Full time

Job summary

Life Time, Inc. in Georgia seeks a LifeSpa Coordinator to manage the telephone system, greet callers, and direct them to the right personnel, all while maintaining a cheerful, helpful demeanour.

The role supports the Department Head with filing and general office duties. Responsibilities include answering internal calls, scheduling LifeSpa appointments, explaining services, suggesting upgrades, and making confirmation calls.

Qualifications

• High School Diploma or GED required.
• 1 year of customer service experience.
• CPR and AED certified within 30 days of hire.
• Knowledge of Microsoft Office, Excel, PowerPoint, and Outlook.
• Ability to calculate figures and amounts such as discounts, interest and commissions.
• Ability to stand, sit, walk, reach, climb and lift up to 50 pounds.

Responsibilities

• Answers incoming internal calls to greet, schedule appointments, and service members in a friendly and professional manner.
• Converts LifeSpa questions into appointments.
• Explains all Life Spa products, services, and treatments to guests and assists them with determining their individual needs.
• Suggests upgrades or add-ons to products and services.
• Completes outgoing confirmation calls, Beautiful Beginning calls, and myLT Bucks calls to schedule appointments.
• Uses all required safety devices to comply with company safety rules.

Skills

Customer service

Receptionist experience

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Life Time, Inc. in Georgia seeks a LifeSpa Coordinator to manage the telephone system, greet callers, and direct them to the right personnel, all while maintaining a cheerful, helpful demeanour.

The role supports the Department Head with filing and general office duties. Responsibilities include answering internal calls, scheduling LifeSpa appointments, explaining services, suggesting upgrades, and making confirmation calls.