Life-Saving 911 Dispatcher – Calm, Critical Response

County Emergency Communications; Bellevue (TX); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance

Job summary

County Emergency Communications seeks 911 Emergency Dispatcher opportunities in Bellevue, TX. Dispatchers connect callers to police, fire, or medical responders, gather essential details, and coordinate resources according to agency procedures.

Role requires calm communication, attention to detail, and the ability to manage multiple systems. The position involves shift work, potential overtime, and strict adherence to privacy and testing requirements as defined by the agency.

Qualifications

• High school diploma or GED commonly required.
• Ability to type accurately and listen actively under pressure.
• Clear speech and basic computer proficiency are essential.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using approved questions and procedures.
• Enter incident information into CAD systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responders as needed.
• Provide caller instructions within training and certification limits.
• Maintain records and protect confidential information.

Skills

Typing

Active listening

Clear speech

Basic computer proficiency

Organize information under pressure

Education

High school diploma or GED

Tools

Computer-aided dispatch (CAD) systems

Job description

County Emergency Communications seeks 911 Emergency Dispatcher opportunities in Bellevue, TX. Dispatchers connect callers to police, fire, or medical responders, gather essential details, and coordinate resources according to agency procedures.

Role requires calm communication, attention to detail, and the ability to manage multiple systems. The position involves shift work, potential overtime, and strict adherence to privacy and testing requirements as defined by the agency.