Life-Saving 911 Dispatcher

County Emergency Communications; Bradshaw (WV); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance services

Professional training

Job summary

County Emergency Communications seeks 911 emergency dispatchers to connect callers with responders. You will handle urgent calls, verify locations, and coordinate police, fire, or medical teams per agency rules.

The role requires calm communication, meticulous attention, and the ability to manage multiple systems. Responsibilities include confirming details, entering data into CAD, and dispatching units while maintaining accurate records.

Qualifications

• High school diploma or GED required; some agencies may recruit entry-level applicants.
• Typing accuracy, listening skills, clear speech, and ability to organize info under pressure.
• Official announcements determine testing, experience, and training deadlines.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using approved questions and procedures.
• Enter incident information into dispatch systems.
• Dispatch responders when assigned to radio operations.
• Monitor radio traffic and update responders as circumstances change.
• Provide caller instructions within training limits and protect confidential information.

Skills

Active listening

Accurate typing

Clear speech

Basic computer proficiency

Education

High school diploma or GED

Tools

CAD/dispatch systems

Job description

County Emergency Communications seeks 911 emergency dispatchers to connect callers with responders. You will handle urgent calls, verify locations, and coordinate police, fire, or medical teams per agency rules.

The role requires calm communication, meticulous attention, and the ability to manage multiple systems. Responsibilities include confirming details, entering data into CAD, and dispatching units while maintaining accurate records.