Life-Saving 911 Call Taker – Emergency Communications

National Public Safety Careers; Tahlequah (OK); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

National Public Safety Careers seeks individuals to become 911 Call Takers in Tahlequah, OK. The role involves handling emergency and nonemergency calls, verifying locations, and entering details into call-processing software.

Training and certifications are provided to ensure accurate information flow and prompt incident forwarding. Applicants should have a high school diploma or equivalent and strong listening, typing, and verbal communication skills.

Qualifications

• High school diploma or equivalent is required.
• Customer service or dispatch experience is helpful but not mandatory.
• Candidates must demonstrate strong listening, accurate typing, and clear verbal communication.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify nature and urgency of the situation.

Skills

Listening comprehension

Typing accuracy

Verbal communication

Customer service

Education

High school diploma or equivalent

Tools

Call-processing software

Dispatch software

Job description

National Public Safety Careers seeks individuals to become 911 Call Takers in Tahlequah, OK. The role involves handling emergency and nonemergency calls, verifying locations, and entering details into call-processing software.

Training and certifications are provided to ensure accurate information flow and prompt incident forwarding. Applicants should have a high school diploma or equivalent and strong listening, typing, and verbal communication skills.