Emergency Call Taker — 24/7 Public Safety Support

National Public Safety Careers; Lehigh (OK); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee assistance program

Continuing training

Job summary

National Public Safety Careers is seeking Lehigh, OK-based 911 Call Taker opportunities. The role involves handling incoming emergency and nonemergency lines, confirming locations and caller details, and entering information into dispatch systems.

Training and certification provide pre-arrival instructions and the necessary procedures. Candidates should have a high school diploma or equivalent, strong listening and typing skills, and clear verbal communication.

Qualifications

• High school diploma or recognized equivalent required.
• Strong listening comprehension and typing accuracy essential.
• Clear verbal communication and the ability to follow structured procedures required.
• Assessments and minimum scores set by the hiring agency.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide pre-arrival instructions only within training and certification.

Skills

Listening comprehension

Typing accuracy

Verbal communication

Procedure following

Education

High school diploma or equivalent

Job description

National Public Safety Careers is seeking Lehigh, OK-based 911 Call Taker opportunities. The role involves handling incoming emergency and nonemergency lines, confirming locations and caller details, and entering information into dispatch systems.

Training and certification provide pre-arrival instructions and the necessary procedures. Candidates should have a high school diploma or equivalent, strong listening and typing skills, and clear verbal communication.