Life Events Operations Leader

U.S. Bank; Tempe (AZ); Sur place; USD 71 000 - 84 000; Plein temps

Résumé du poste

U.S. Bank is seeking an experienced operations professional to manage and coordinate activities in the assigned area. You will ensure quality service, supervise staff, and drive efficient processes that support customers and internal stakeholders.

This role emphasizes governance, accuracy and cross-functional collaboration. Requirements include a Bachelor's degree or equivalent, 3–5 years of operations experience, and strong organizational and communication skills.

Qualifications

• Bachelor's degree or equivalent work experience.
• Three to five years of operations-related experience.
• Thorough knowledge of operation functions, systems, policies and procedures.
• Strong organizational, managerial and project management skills.
• Well-developed customer relations skills and excellent interpersonal, verbal and written communication.
• Ability to manage multiple tasks and deadlines simultaneously.

Responsabilités

• Manage and coordinate operational activities for assigned areas/regions.
• Ensure quality service and effective operations support for customers.
• Oversee staff and administer corporate policies and procedures with compliance.
• Coordinate system conversions from an operations perspective.

Connaissances

Operations management

Project management

Customer relations

Communication

Multitasking

Banking operations

HR knowledge

Formation

Bachelor's degree or equivalent

Description du poste

U.S. Bank is seeking an experienced operations professional to manage and coordinate activities in the assigned area. You will ensure quality service, supervise staff, and drive efficient processes that support customers and internal stakeholders.

This role emphasizes governance, accuracy and cross-functional collaboration. Requirements include a Bachelor's degree or equivalent, 3–5 years of operations experience, and strong organizational and communication skills.