Life Events Operations Leader

Us Bank; Saint Paul (MN); Hybrid; USD 50,000 - 84,000; Full time

Job summary

U.S. Bank is seeking an experienced Operations Manager to coordinate and optimize daily activities across assigned regions. You will ensure quality service and staff effectiveness while aligning with corporate policies and regulatory requirements.

The role involves overseeing operational systems, driving process improvements, and coordinating system conversions from an operations perspective. A strong background in banking operations and HR is preferred.

Qualifications

• Bachelor's degree or equivalent work experience.
• 3–5 years of operations-related experience.
• Strong organizational, managerial and project management skills.
• Excellent interpersonal, verbal and written communication skills.
• Thorough knowledge of banking operations and human resources.

Responsibilities

• Manages and coordinates operational activities for assigned areas/regions.
• Ensures quality service and effective operations support for customers.
• Administers corporate policies and ensures compliance with laws and regulations.
• Reviews and recommends operational systems and coordinates system conversions.

Skills

Operations knowledge

Project management

Managerial skills

Customer relations

Communication skills

Multi-tasking

Banking operations

Human resources

Education

Bachelor's degree, or equivalent work experience

Job description

U.S. Bank is seeking an experienced Operations Manager to coordinate and optimize daily activities across assigned regions. You will ensure quality service and staff effectiveness while aligning with corporate policies and regulatory requirements.

The role involves overseeing operational systems, driving process improvements, and coordinating system conversions from an operations perspective. A strong background in banking operations and HR is preferred.