Licensure & Certification Admin Assistant

Delaware Schools Consortium; United States; Remote; USD 44,870 - 64,980; Full time

Benefits offered by this job

Health, dental, and vision insurance

State retirement program

Paid leave (annual, sick, personal)

Job summary

The Delaware Department of Education's Delaware Schools Consortium seeks an Administrative Assistant I, Licensure & Certification to provide excellent service to districts, educators and the public. You will process educator license applications and respond to KACE tickets and inquiries by phone or email.

You will maintain files, support the Director, and use Word, Excel, PowerPoint, and DEEDS to prepare correspondence, reports, and meetings.

Qualifications

• Education: Minimum high school diploma or GED; some college coursework preferred.
• Experience: 3-5 years demonstrated experience with Windows, Microsoft Office Suite, Chrome browser and multitasking between windows.
• Experience interpreting code, regulations, policies and/or procedures preferred.
• Experience with handling confidential documents.

Responsibilities

• Process licenses, certificates, and permits for educators; evaluate requests for salary increments.
• Respond to telephone and email inquiries from districts, educators, and the public with courteous, accurate information.
• Maintain and archive files per records retention schedules.
• Provide secretarial support to the Director and other staff; prepare correspondence and reports.
• Perform Word, Excel, PowerPoint, Access tasks and use DEEDS database.
• Participate in meetings via WebEx; utilize smartphone tech for remote work.
• Other duties to meet goals and timelines.

Skills

Windows

Microsoft Office

Multitasking

Communication

Interpersonal skills

Discretion

Confidentiality

Data entry

Education

High school diploma or GED

Some college coursework

Tools

DEEDS

WebEx

Microsoft Word

Excel

PowerPoint

Access

Job description

The Delaware Department of Education's Delaware Schools Consortium seeks an Administrative Assistant I, Licensure & Certification to provide excellent service to districts, educators and the public. You will process educator license applications and respond to KACE tickets and inquiries by phone or email.

You will maintain files, support the Director, and use Word, Excel, PowerPoint, and DEEDS to prepare correspondence, reports, and meetings.