Licensing Admin Specialist – Education Examiners

State of Iowa - Executive Branch; Des Moines (IA); On-site; USD 40,000 - 48,000; Full time

Job summary

Iowa Department of Education is seeking an Administrative Support Assistant 3 to serve in the Bureau of Educational Examiners. This role supports educators statewide with licensure, renewals, and extensions, handling inquiries and processing applications.

The candidate will rely on strong communication, organizational skills, and data management experience to ensure accurate licensing and timely responses across the education community in Iowa.

Qualifications

• Strong written and verbal communication skills.
• Self-motivated with an understanding of process improvement.
• Excellent attention to detail and organizational skills.
• Ability to manage multiple projects with minimal supervision.
• Demonstrated leadership and adaptability in teams.
• Experience in data input and processing and working with databases.

Responsibilities

• Be the primary contact for educators seeking license issuance, renewal, and extensions.
• Screen visitors, emails, and calls; route inquiries to appropriate staff.
• Review license applications for eligibility and issue licenses.
• Handle mail and drafts of standardized responses to inquiries.

Skills

Communication

Initiative

Attention to detail

Organization

Problem solving

Data management

Team collaboration

Job description

Iowa Department of Education is seeking an Administrative Support Assistant 3 to serve in the Bureau of Educational Examiners. This role supports educators statewide with licensure, renewals, and extensions, handling inquiries and processing applications.

The candidate will rely on strong communication, organizational skills, and data management experience to ensure accurate licensing and timely responses across the education community in Iowa.