Licensing Team Leader, Commercial Lines

Relation Insurance, Inc.; California; On-site; USD 50,000 - 133,000; Full time

Benefits offered by this job

Competitive pay

401K and health benefits

Paid time off and holidays

Career advancement opportunities

Job summary

Relation Insurance Inc. is seeking a Service Leader, Licensing for Commercial Lines in California. The role focuses on mentoring the licensing team, handling complex licensure scenarios, and driving development through coaching, training, and performance reviews.

Key duties include leading meetings, hiring input, auditing processes, and resolving escalated service issues while staying current with licensing regulations. A strong leadership background and insurance familiarity are essential.

Qualifications

• Seven or more years’ experience in contractor licensing.
• Fingerprint rolling certification required within 90 days of hire.
• Five or more years’ experience in Insurance preferred.
• Four-year degree in Business or related field preferred.
• Bilingual (Spanish/English) preferred.

Responsibilities

• Supervises the department, mentoring and guiding team members.
• Leads team meetings and regular 1:1s for development and goal alignment.
• Conducts annual performance reviews and provides ongoing feedback.
• Participates in hiring and interviews to select new hires.
• Trains team on duties, standards, policies, and expected conduct.
• Audits time attendance and information accuracy; improves processes.
• Resolves complex service issues and partners with Licensing Leadership and HR.
• Keeps current on city, state, and municipal licensing regulations.
• Manages contracts information and supports leadership on licensing structure.

Skills

Leadership

Team management

Interpersonal communication

Bilingual (Spanish/English)

Education

Bachelor's degree in Business or related field

High school diploma or equivalent

Tools

Word

Excel

Agency Management System

Job description

Relation Insurance Inc. is seeking a Service Leader, Licensing for Commercial Lines in California. The role focuses on mentoring the licensing team, handling complex licensure scenarios, and driving development through coaching, training, and performance reviews.

Key duties include leading meetings, hiring input, auditing processes, and resolving escalated service issues while staying current with licensing regulations. A strong leadership background and insurance familiarity are essential.