Commercial Lines Customer Service — Licensing & Growth

BWO Insurance; Oak Creek (WI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Support for licensing

Opportunities for advancement

Competitive compensation and benefits

Work-life balance

On-site workout room

Job summary

A reputable insurance agency is seeking a Commercial Lines Customer Service Agent to enhance their client-centered approach. This role involves assisting business clients with insurance coverage, handling policy inquiries, and providing exceptional service. Successful candidates will demonstrate strong interpersonal skills, attention to detail, and the ability to manage multiple priorities. The agency offers a supportive environment, professional growth opportunities, and a competitive benefits package.

Qualifications

• Proven experience in customer service, preferably within the insurance industry.
• Excellent communication and interpersonal skills.
• Strong organizational abilities and attention to detail.

Responsibilities

• Assist clients with insurance claims and policy changes.
• Clearly explain commercial insurance coverages, limits, and options.
• Maintain accurate and organized client records and documentation.

Skills

Customer service experience

Communication skills

Organizational abilities

Attention to detail

Client-focused demeanor

Familiarity with office software

Education

Property & Casualty Insurance License (preferred)

Job description

A reputable insurance agency is seeking a Commercial Lines Customer Service Agent to enhance their client-centered approach. This role involves assisting business clients with insurance coverage, handling policy inquiries, and providing exceptional service. Successful candidates will demonstrate strong interpersonal skills, attention to detail, and the ability to manage multiple priorities. The agency offers a supportive environment, professional growth opportunities, and a competitive benefits package.