Licensing Aide

Talent Groups; Providence (RI); On-site; USD 25,000 - 33,000; Full time

Job summary

Talent Groups in Providence, RI is seeking a detail-oriented Licensing Aide to support licensing and registration operations. This role focuses on clerical tasks, data entry, document processing, and responsive customer service.

You will review applications, identify missing information, maintain records, enter data into systems, process fees, and respond to inquiries from applicants and licensees. This is ideal for someone who can follow procedures and work independently in a fast-paced

Qualifications

• High school diploma or equivalent.
• Experience in clerical, administrative, or related transaction-processing work.
• Strong attention to detail and accuracy in reviewing documents and entering data.
• Good communication and customer service skills.
• Ability to follow established procedures, manage records, and work independently.
• Familiarity with computers, office equipment, and standard office practices.

Responsibilities

• Review licensing and registration applications for accuracy, completeness, and compliance with established policies and procedures.
• Identify missing documentation and follow up to obtain required information.
• Maintain accurate electronic and paper records related to licensing and registration.
• Enter application data into computerized systems and generate licenses and registrations.
• Process licensing fees and payments and maintain transaction records.
• Respond to inquiries from applicants, licensees, and the general public by phone, correspondence, and in person.
• Assist with consumer complaints and perform general clerical duties, including filing, recordkeeping, and document preparation.

Skills

Attention to detail

Communication skills

Independent work

Data entry

Education

High school diploma or equivalent

Tools

Computers

Office equipment

Job description

We are seeking a detail-oriented and organized Licensing Aide to support licensing and registration operations. This role is ideal for someone with clerical, administrative, data entry, document processing, and customer service experience.

Key Responsibilities:

• Review licensing and registration applications for accuracy, completeness, and compliance with established policies and procedures.
• Identify missing documentation and follow up to obtain required information.
• Maintain accurate electronic and paper records related to licensing and registration.
• Enter application data into computerized systems and generate licenses and registrations.
• Process licensing fees and payments and maintain transaction records.
• Respond to inquiries from applicants, licensees, and the general public by phone, correspondence, and in person.
• Assist with consumer complaints and perform general clerical duties, including filing, recordkeeping, and document preparation.

Required Qualifications:

• High school diploma or equivalent.
• Experience in clerical, administrative, or related transaction-processing work.
• Strong attention to detail and accuracy in reviewing documents and entering data.
• Good communication and customer service skills.
• Ability to follow established procedures, manage records, and work independently.
• Familiarity with computers, office equipment, and standard office practices.

Experience in licensing, registration, government administration, compliance, or application processing is a plus.