Licensed Spa Coordinator: Lead Guest Experience

Equinox Fitness Club; San Francisco (CA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Complimentary Club membership

Product & service discounts

Job summary

Equinox Fitness Club is seeking a Licensed Spa Coordinator at Union St in San Francisco. You will greet members, orient clients to spa facilities, and provide services while driving excellent guest experiences.

Responsibilities include staff hiring, marketing outreach, daily operations, and promoting treatments and retail. A California license and strong customer service are essential, with competitive pay and benefits offered.

Qualifications

• Must possess a valid California Massage Therapy or Esthetics License.
• 2 years of team leadership experience.
• Enthusiasm and excellent customer service skills.
• Friendly and outgoing personality.
• Efficient and productive in a fast-paced environment.
• Basic financial literacy and money handling skills.
• Excellent communication, listening, and computer skills.
• Must be a team player.

Responsibilities

• Interviewing, hiring, and coaching staff members.
• Outreach marketing for the spa.
• Manage daily operations, including inventory and budgeting.
• Provide an orientation tour and explain spa amenities.
• Describe spa treatments, packages, services, and hours.
• Promote spa services, sessions, and retail offerings.
• Handle guests' questions and concerns professionally.
• Maintain a clean, safe spa environment.

Skills

Team leadership

Customer service

People skills

Communication

Computer skills

Education

California Massage Therapy or Esthetics License

Job description

Equinox Fitness Club is seeking a Licensed Spa Coordinator at Union St in San Francisco. You will greet members, orient clients to spa facilities, and provide services while driving excellent guest experiences.

Responsibilities include staff hiring, marketing outreach, daily operations, and promoting treatments and retail. A California license and strong customer service are essential, with competitive pay and benefits offered.