Licensed Spa Coordinator — Woodland Hills Wellness

Equinox; Los Angeles (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Competitive salary and benefits

Industry-leading commission

Complimentary Club membership

Job summary

Equinox seeks a Licensed Spa Coordinator for our Woodland Hills club. You will welcome guests, orient them to spa facilities, and provide personal service to ensure a memorable guest experience.

The role includes staffing, marketing outreach, and daily operations while upholding Equinox’s high standards. Requirements include a valid Massage Therapy or Esthetics License, leadership experience, and superb customer service.

Qualifications

• Must possess a valid Massage Therapy or Esthetics License.
• 2 years of leading a team into finacial success.
• Enthusiasm and possession of excellent customer service skills.
• Must enjoy working with people with a friendly and outgoing personality.
• Able to be efficient and productive in a fast-paced environment.
• Basic math and money handling skills.
• Excellent communication, listening, and computer skills.
• Must be a team player

Responsibilities

• Interviewing, hiring and coaching staff members.
• Outreach marketing for the spa.
• Manage daily operations including inventory and monitoring of daily goals and budgets.
• Provide orientation tour, explaining spa amenities offered and answering guests' questions.
• Provide detailed descriptions of spa treatments, packages, services, facility features, and hours of operation.
• Actively promote the spa, treatments, services, sessions and retail, as well as programming promotions.
• Handle guests' questions and concerns professionally and courteously.
• Maintain a safe, clean, and well-organized spa environment through consistent monitoring of the locker/facility area

Skills

Team leadership

Customer service

Communication

Money handling

Computer skills

Education

Massage Therapy or Esthetics License

Job description

Equinox seeks a Licensed Spa Coordinator for our Woodland Hills club. You will welcome guests, orient them to spa facilities, and provide personal service to ensure a memorable guest experience.

The role includes staffing, marketing outreach, and daily operations while upholding Equinox’s high standards. Requirements include a valid Massage Therapy or Esthetics License, leadership experience, and superb customer service.