Licensed Spa Lead – NYC Luxury Wellness

Equinox; New York (NY); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Competitive salary, benefits and comm.

Complimentary Club membership

30-50% discounts on Equinox products

Job summary

Equinox, a luxury wellness brand in New York City, seeks a Licensed Spa Coordinator to greet members, orient clients, and provide services. The role emphasizes leadership, customer service, and operational excellence within a premium spa setting.

Responsibilities include staff coaching, spa marketing, daily operations, and ensuring a high-quality guest experience, with pay per session and hourly options plus bonus potential.

Qualifications

• Must have NY Massage Therapy license.
• Experience in spa or wellness management.
• Excellent customer service and communication skills.
• Ability to work in a fast-paced environment.
• Strong leadership and staff coaching experience.
• Proficient in basic math and money handling.
• Friendly, outgoing personality and team player.

Responsibilities

• Interview, hire, and coach spa staff.
• Outreach marketing for the spa.
• Manage daily spa operations and budgets.
• Perform up to 10 treatments per week.
• Provide orientation tours and explain spa amenities.
• Describe treatments, packages, and hours.
• Actively promote spa services and retail offerings.
• Handle guest questions professionally.
• Maintain a clean, safe spa environment.

Skills

Leadership

Customer service

Communication

Team player

Math skills

Education

NY Massage Therapy license

Job description

Equinox, a luxury wellness brand in New York City, seeks a Licensed Spa Coordinator to greet members, orient clients, and provide services. The role emphasizes leadership, customer service, and operational excellence within a premium spa setting.

Responsibilities include staff coaching, spa marketing, daily operations, and ensuring a high-quality guest experience, with pay per session and hourly options plus bonus potential.