Guest Experience Spa Lead on Duty

SmartRecruiters, Inc.; Berkeley (CA); On-site; USD 31,000 - 36,000; Full time

Benefits offered by this job

Complimentary Club membership

Industry-leading commission for staff

Job summary

Equinox is seeking a dynamic Spa Manager on Duty to join our Berkeley club. This role welcomes guests, orients them to spa facilities, and delivers exceptional guest service. The MOD is a learning role, preparing you for the Spa Coordinator position and supporting daily spa operations.

You will assist with staffing, inventory, and training while driving product and service sales. This role requires a valid license and a friendly, professional demeanor in a fast-paced environment.

Qualifications

• Must possess a valid Massage Therapy or Esthetics License.
• Enthusiasm and excellent customer service skills.
• Must enjoy working with people with a friendly and outgoing personality.
• Able to be efficient and productive in a fast-paced environment.
• Basic math and money handling skills.
• Must be a team player.

Responsibilities

• Greet guests and orient them to spa facilities, ensuring a memorable experience.
• Contribute to spa sales by promoting products and services.
• Maintain cleanliness and esthetic appeal of The Spa.
• Work opening/closing shifts and 30 hours per week across 5 days.
• Assist with staffing, onboarding, and staff scheduling for spa.

Skills

Customer service

Team player

Fast-paced environment

Money handling

Education

Massage Therapy or Esthetics License

Job description

Equinox is seeking a dynamic Spa Manager on Duty to join our Berkeley club. This role welcomes guests, orients them to spa facilities, and delivers exceptional guest service. The MOD is a learning role, preparing you for the Spa Coordinator position and supporting daily spa operations.

You will assist with staffing, inventory, and training while driving product and service sales. This role requires a valid license and a friendly, professional demeanor in a fast-paced environment.