Licensed Spa Coordinator - Guest Experience Leader

Equinox; San Francisco (CA); On-site; USD 22,730 - 32,373; Full time

Benefits offered by this job

Competitive salary

Complimentary Club membership

10% – 50% discounts on services

Job summary

A leading fitness and wellness company in San Francisco seeks an energetic Licensed Spa Coordinator. This position involves managing daily spa operations, providing exceptional guest service, and promoting various spa treatments. The ideal candidate must possess a valid California Massage Therapy license and have strong customer service and communication skills. This role offers a competitive pay structure, commission opportunities, and extensive discounts on products and services.

Qualifications

• Must possess a valid California Massage Therapy license.
• Enthusiasm and excellent customer service skills required.
• Friendly and outgoing personality is essential.
• Ability to work efficiently in a fast-paced environment.
• Basic math and money handling skills are needed.
• Excellent communication and computer skills expected.
• Must be a team player.

Responsibilities

• Interview, hire, and coach staff members.
• Manage daily operations including inventory and budgets.
• Provide orientation tours and explain spa amenities.
• Promote spa treatments, services, and retail offerings.
• Handle guests' questions and concerns professionally.
• Maintain a clean and organized spa environment.

Skills

Customer service skills

Communication skills

Team player

Basic math skills

Education

Valid California Massage Therapy license

Job description

A leading fitness and wellness company in San Francisco seeks an energetic Licensed Spa Coordinator. This position involves managing daily spa operations, providing exceptional guest service, and promoting various spa treatments. The ideal candidate must possess a valid California Massage Therapy license and have strong customer service and communication skills. This role offers a competitive pay structure, commission opportunities, and extensive discounts on products and services.