Spa Coordinator: Elevate Guest Experience & Growth

Equinox; Miami (FL); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Competitive salary & benefits

Complimentary Club membership

Discounts on products & services

Job summary

Equinox Fitness Club South Beach is seeking a Licensed Spa Coordinator to join our growing team. You will greet guests, orient them to spa facilities, and deliver personal guest service to ensure a memorable experience.

Responsibilities include recruiting and coaching staff, spa outreach marketing, daily operations, tours of spa amenities, and promoting treatments, services, and retail. A Florida Massage Therapy or Esthetics License is required. Must be energetic and team-oriented.

Qualifications

• Excellent customer service skills.
• Must possess a valid Florida Massage Therapy or Esthetics License.
• Friendly and outgoing personality.
• Efficient and productive in fast-paced environment.
• Basic math and money handling skills.
• Excellent communication, listening, and computer skills.
• Must be a team player.

Responsibilities

• Interviewing, hiring and coaching staff members
• Outreach marketing for the spa
• Manage daily operations including inventory and monitoring of daily goals and budgets
• Provide orientation tour, explaining spa amenities offered and answering guests' questions
• Provide detailed descriptions of spa treatments, packages, services, facility features, and hours of operation
• Actively promote the spa, treatments, services, sessions and retail, as well as programming promotions
• Handle guests' questions and concerns professionally and courteously
• Maintain a safe, clean, and well-organized spa environment through consistent monitoring of the locker/facility area

Skills

Customer service

Communication

Teamwork

Multitasking

Education

Florida Massage Therapy or Esthetics License

Tools

Computer skills

Money handling

Job description

Equinox Fitness Club South Beach is seeking a Licensed Spa Coordinator to join our growing team. You will greet guests, orient them to spa facilities, and deliver personal guest service to ensure a memorable experience.

Responsibilities include recruiting and coaching staff, spa outreach marketing, daily operations, tours of spa amenities, and promoting treatments, services, and retail. A Florida Massage Therapy or Esthetics License is required. Must be energetic and team-oriented.